Refund Policy

Last Updated: July 2026

At Lit Lambs Resources, we are committed to providing practical, high-quality educational experiences that help parents build intentional families.

Because many of our products are delivered digitally and become immediately accessible after purchase, this Refund Policy explains when refunds may or may not be available.

By purchasing any product or service from Lit Lambs Resources, you agree to this policy.

1. Digital Products

Due to the immediate nature of digital delivery, purchases of digital products are generally non-refundable.

This includes, but is not limited to:

  • E-books

  • Digital downloads

  • Printable resources

  • Templates

  • Worksheets

  • Guides

  • Recorded trainings

  • Self-paced courses

Once access has been granted, refunds cannot ordinarily be issued.

2. Live Workshops and Events

Registration fees for live workshops, webinars, and events are generally non-refundable.

If you are unable to attend a live event, any available replay or alternative access will be provided where stated on the event registration page.

2. How We Use Your Information

We may collect information you voluntarily provide, including:

  • Name

  • Email address

  • Phone number

  • Country

  • Billing information

  • Purchase history

  • Program registrations

  • Feedback and survey responses

  • Messages sent through our contact forms

3. Cohort-Based Programs

For cohort-based programs, your place is reserved specifically for you.

Refund requests after the program has started will not normally be approved.

If exceptional circumstances arise before the program begins, please contact us. Requests will be considered on a case-by-case basis.

4. Duplicate Payments

If you are accidentally charged more than once for the same purchase, please contact us immediately.

Verified duplicate payments will be refunded promptly.

5. Technical Issues

If you are unable to access a purchased product because of a technical issue on our end, we will make every reasonable effort to restore your access.

Where access cannot be provided within a reasonable period, we may, at our discretion:

  • Extend your access period,

  • Provide an alternative solution, or

  • Issue a refund where appropriate.

6. Payments

Payments are securely processed through trusted third-party payment providers.

Lit Lambs Resources does not store your full payment card details.

6. Unauthorized Purchases

If you believe a purchase was made fraudulently using your payment method, please contact us as soon as possible so we can investigate the matter.

7. Exceptions

We understand that exceptional situations can occur.

While this policy outlines our general approach, Lit Lambs Resources reserves the right to consider refund requests in exceptional circumstances where doing so is fair and reasonable.

Any exception made does not create an obligation to make the same decision in future cases.

9. Data Security

We take reasonable administrative, technical, and organizational measures to protect your information from unauthorized access, loss, misuse, or disclosure.

While we strive to safeguard your information, no internet transmission can be guaranteed to be completely secure.

We may update this Privacy Policy from time to time.

The most recent version will always be published on this page with the updated effective date.

10. Contact Us

If you have questions about this Refund Policy or need assistance with a purchase, please contact us.

Lit Lambs Resources

Email: info@litlambs.org

Website: www.litlambs.org